Southern Nutrition SMS Opt-In Evidence

Business and purpose: EPSC Nutrition LLC operates Southern Nutrition Brandon, a brick-and-mortar nutrition and supplement retailer at 2940 Providence Lakes Blvd, Brandon, Florida 33511. This page documents the Call to Action (CTA) for its Telnyx LOW_VOLUME SMS campaign covering customer care, account notifications, and marketing. Brandon customers opt in by checking an optional, unchecked "Text me updates and offers" box on the public signup form below. Providing a phone number alone opts nobody in, and a customer can complete signup and decline texts. Consent is not a condition of purchase. The program is limited to no more than 6,000 SMS segments across all recipients per month.

Primary Opt-In URL

Public customer signup form:
https://members.snmembers.com/join?store=brandon

This multi-step signup form identifies Southern Nutrition Brandon and EPSC Nutrition LLC. On the basics screen, below the phone field, there is a separate, optional, unchecked "Text me updates and offers" checkbox that displays the full disclosure shown below. Providing a phone number does not opt anyone in. Consent is captured only when a Brandon customer checks that box and submits the form, and the submission timestamp and exact disclosure are retained as proof of consent. Declining the box still completes signup. The same public form is shown to Brandon customers on an in-store tablet.

Compliance Links

We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. We may share mobile information and consent status only with service providers and phone carriers that help deliver and support this messaging program. Telnyx may process this information only to deliver and support the messages requested by the customer, not for its own marketing.

Customer Opt-In Screen — Exact CTA

This is the actual SMS consent control on the live Brandon customer signup form at members.snmembers.com/join?store=brandon. It is a separate, optional checkbox below the phone field on the first screen. It is unchecked by default; the customer must actively check it to opt in and can complete signup without it. Riverview intake does not display this Brandon campaign consent control.

← Back Basics

Text me updates and offers (optional)

Text me updates and offers (optional). By checking this box, I agree to receive recurring automated text messages from Southern Nutrition Brandon, operated by EPSC Nutrition LLC, including customer-care conversations, account and InBody notifications, and marketing texts with promotions, sales, and product updates. Consent is not a condition of purchase. Message frequency varies, up to 8 messages per month. Message and data rates may apply. Reply STOP to opt out or HELP for help.

Yes, text me updates and offers.

Consent Capture

The act of consent is a Brandon customer checking the optional "Text me updates and offers" box and submitting the form with the disclosure visible. A submission with the box left unchecked records no SMS consent and still completes signup. For every opt-in we persist:

The customer's mobile phone number (E.164 format).
The consent flag (opt_in_sms = true) and the consent timestamp (UTC, sms_consent_at).
The consent source (sms_consent_source = intake_form_checkbox_v3) identifying the public web/PWA form or the same form on a Brandon in-store tablet.
An append-only consent ledger event with scope sms_mixed_program, the exact disclosure text, prompt version, source, IP address, and browser/device user agent.
The store, which must be Brandon for this SMS consent control.

Records are stored in our Supabase database (the customer record carries opt_in_sms, sms_consent_at, and sms_consent_source). Records are available on request for carrier compliance audits.

Sample Messages (LOW_VOLUME)

These are the exact representative samples for the campaign's CUSTOMER_CARE, ACCOUNT_NOTIFICATION, and MARKETING sub-use cases.

Customer care

Southern Nutrition Brandon: Hi Sarah, we received your supplement order question. A team member replied. Reply STOP to opt out or HELP for help.

Account enrollment confirmation

Southern Nutrition Brandon: Your member account is active. Message and data rates may apply. Reply STOP to opt out or HELP for help.

InBody scan result ready

Southern Nutrition Brandon: Sarah, your InBody result is ready: https://members.snmembers.com/customer/. Reply STOP to opt out or HELP for help.

Marketing promotion

Southern Nutrition Brandon: Members get 20% off pre-workout this weekend at our Brandon store. Reply STOP to opt out or HELP for help.

Marketing product offer

Southern Nutrition Brandon: Buy one protein powder and get a shaker free at our Brandon store while supplies last. Reply STOP to opt out or HELP for help.

Exact opt-in keywords

START,UNSTOP

START / UNSTOP response

Southern Nutrition Brandon: Thanks for subscribing to customer care, account and InBody notifications, and marketing texts. Reply HELP for help. Message frequency varies, up to 8 messages per month. Message and data rates may apply. Consent is not a condition of purchase. Reply STOP to opt out.

Exact help keywords

HELP

HELP response

Southern Nutrition Brandon: For help, email southernnutritionbrandon@gmail.com. Reply STOP to opt out.

Exact opt-out keywords

STOP,STOPALL,UNSUBSCRIBE,CANCEL,END,QUIT

STOP response

Southern Nutrition Brandon: You have been unsubscribed and will receive no further texts. Reply HELP for help.

The website checkbox is the primary opt-in path. Telnyx Advanced Opt-In/Out handles START, UNSTOP, STOP, and HELP using the exact registered responses above.

Exact Campaign Description

EPSC Nutrition LLC operates the Southern Nutrition Brandon retail store and SN Members account system. Southern Nutrition Brandon is the sender. The recipients are existing Southern Nutrition Brandon customers who separately and expressly opt in on the public customer signup form. The program sends three categories of messages: customer-care conversations between customers and store staff; account notifications such as account enrollment confirmations and notices that an InBody scan result is ready; and occasional marketing messages about Southern Nutrition Brandon promotions, sales, and product updates. It never uses purchased lists, affiliate lead generation, third-party content, or consent collected by another business. Message frequency varies, up to 8 messages per month. Message and data rates may apply. Recipients can reply STOP to opt out or HELP for help.

Exact Consent Workflow

Southern Nutrition Brandon customers opt in at https://members.snmembers.com/join?store=brandon. The public form identifies Southern Nutrition Brandon as an EPSC Nutrition LLC retail store. A customer enters a mobile number for account lookup, then must separately check an optional checkbox that is unchecked by default. Providing a phone number alone does not opt anyone in, and leaving the checkbox unchecked still completes signup and does not affect a purchase. The checkbox disclosure reads: "Text me updates and offers (optional). By checking this box, I agree to receive recurring automated text messages from Southern Nutrition Brandon, operated by EPSC Nutrition LLC, including customer-care conversations, account and InBody notifications, and marketing texts with promotions, sales, and product updates. Consent is not a condition of purchase. Message frequency varies, up to 8 messages per month. Message and data rates may apply. Reply STOP to opt out or HELP for help." The same public form is shown to Brandon customers on an in-store tablet. Consent is stored with the customer's Brandon record, UTC timestamp, source, exact disclosure text, IP address, and browser/device user agent. Mobile privacy: We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. The website checkbox is the primary opt-in path. The campaign also supports the carrier-required START and UNSTOP opt-in or resubscription keywords, which return the registered opt-in confirmation message. Public evidence: https://members.snmembers.com/sms-opt-in-evidence. Privacy Policy: https://members.snmembers.com/privacy. SMS Terms: https://members.snmembers.com/sms-terms.